PRIVACY POLICY

A LEGAL DISCLAIMER

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.ashvarituals.com (the “Site”).

Undelivered shipments: For undelivered shipments, we require the parcel to be returned to our warehouse in order to proceed with a refund or reshipment.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

Cookies — data files placed on your device or computer which often include an anonymous unique identifier. For more information about cookies, and how to disable them, visit http://www.allaboutcookies.org.

Log files — track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Web beacons / tags / pixels — electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (credit/debit card details, UPI, or other payment identifiers), email address, and phone number. We refer to this as “Order Information.”

When we use the term “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information that we collect generally to:

Fulfill any orders placed through the Site (including processing your payment, arranging for shipping, and providing you with invoices and/or order confirmations).

Communicate with you.

Screen orders for potential risk or fraud.

Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.

We use the Device Information that we collect to help us:

Screen for potential risk and fraud (in particular, your IP address).

Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

Assess the performance of our marketing and advertising campaigns.

Sharing Your Personal Information

We may share your Personal Information with trusted third-party service providers that help us use your Personal Information for the purposes described above. Examples include:

Analytics providers (such as Google Analytics) to understand how customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/ and opt out here: https://tools.google.com/dlpage/gaoptout.

Payment gateways and shipping providers to process transactions and deliver your orders.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. For more information on how targeted advertising works, visit:

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by using the links below:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. If you would like to exercise these rights, please contact us using the details below.

Additionally, if you are a European resident, please note that your information may be processed to fulfill contracts we might have with you (for example, if you make an order through the Site), or to pursue our legitimate business interests. Your information may also be transferred outside of Europe, including to India, the United States, and other jurisdictions.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete it.

Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The most current version will always be posted on this page.

Minors

The Site is not intended for individuals under the age of 12 years. We do not knowingly collect personal information from children under 12. If you are a parent or guardian and believe we have collected personal information from a child under 12, please contact us so we can remove the data.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

📩 Email: care@ashvarituals.com

📍 Address: Shop 117, Cosmo complex, Mahila college chowk, rajkot, Gujarat - 360001

Any complaints, abuse, or concerns regarding this Privacy Policy should be immediately reported to our Grievance Officer at care@ashvarituals.com